The controlled AI sales desk for travel
AI that answers travel enquiries without guessing your prices.
Fareply turns WhatsApp, Instagram and website enquiries into ready-to-send replies and verified quotes. The AI handles the conversation. Your approved prices, policies and rules decide what it can say.
Fast replies. Verified quotes. Human control. For travel agencies, DMCs and tour operators worldwide, in the traveller's own language.
1. Traveller writes
JohnWhatsApp
AyşeWhatsApp"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
FatimaInstagram"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
PriyaWhatsApp"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
CarlosWebsite chat"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
Li WeiWeChat"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
HanaMessenger"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
SofiaWhatsApp"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
MarcInstagram"How much is the Istanbul and Cappadocia tour for 2 on 10 July 2027? Double room."
2. Fareply checks
- Language detectedEnglishTurkishArabicHindiSpanishChineseRussianGermanFrench, reply in the same language
- Tour and date foundIstanbul and Cappadocia, approved season
- Price from approved tableversion 3 · per person, double
- Price check passedno amount typed by the AI
3. Reply ready
One inbox for
WhatsApp Instagram Messenger WeChat Telegram LINE Email Website chatThe problem
Your team answers the same questions
all day, by hand.
"How much for two in July?" "Is breakfast included?" "Can you do it for three?" Every answer means opening a rate sheet, working out the price and typing it again. Meanwhile the next enquiry waits.
Repeated questions
Prices, inclusions, cancellation terms: the same answers, typed again in every chat.
Quotes worked out by hand
Season, room type, group size: each quote is looked up in a spreadsheet, and one wrong cell costs money.
Enquiries at night
A traveller who writes at 11 pm is asking other agencies too. By the morning, one of them has answered.
A day with Fareply
Every enquiry answered,
day and night.
Morning questions, late-night quotes, a tour operator checking a group: every message gets a checked reply in the traveller's own language.
Where the money goes
Four places an agency
quietly loses money.
Travellers ask several agencies at once. Companies that answered an enquiry within an hour were nearly 7 times as likely to qualify it as those that answered an hour later (Harvard Business Review, 2011).
Open the rate sheet, find the season, the room, the group size, type it all again. Ten minutes a quote, hundreds of times a month.
One price from last season or the wrong room type, and the margin on that booking is gone, or the traveller is lost when you correct it.
Enquiries that arrive after hours wait until morning, and quotes nobody follows up simply fade away.
Your numbers
Assumptions you can change
Each month, today
Staff time spent on quotes50 hours
What that time costsEUR 600
With Fareply
Staff time back30 hours, EUR 360
Extra profit from faster repliesEUR 432
FareplyEUR 119
Estimated gain per monthEUR 673
Fareply pays for itself about 6.7 times.
An estimate from your own numbers, not a promise. Change any value above; nothing you type leaves this page.
How it works
Start with the rate sheets you already use.
No AI to train and no integration project. Upload what your team quotes from today, approve it once, and Fareply answers from it. A person stays in charge of every step.
-
01
Upload your rate sheets
Upload the PDF, Word or Excel files you already use. Fareply extracts tours, seasons, room types, prices, child prices and supplements, and flags anything it is unsure about for you to check.
-
02
Approve, then quote
Nothing is used until an owner approves it. Every reply is checked against the approved tables before it goes out, and a price change is always a new version.
-
03
Hand over when it matters
Bookings, discounts, complaints and anything unclear go to a person, with the reason shown in the inbox.
Don't let AI invent your prices
The AI never types
a price.
The AI writes the words. Amounts come from a separate step that reads only your approved price tables. If a draft contains any amount the AI wrote itself, Fareply blocks it and a person takes over.
- Every amount traced to a table version
- Children, infants and extras priced only from your approved rules
- A whole month is priced only when every day costs the same
- No approved price, no quote: the enquiry goes to your team
"The tour costs EUR 1,450 for two people."
"The tour costs {price:P1} in total for two people."
"The tour costs EUR 1,580.00 in total for two people."
Istanbul and Cappadocia · table version 3 · 10 Jul 2027 · 2 travellers · double
One inbox
Every channel.
The traveller's language.
WhatsApp, Instagram, Messenger and your website chat arrive in one place. Fareply drafts each reply in the language the traveller wrote in, and shows why it decided to quote, ask or hand over.
For DMCs: the group desk
"Is the hotel confirmed?"
Answered from the group file.
Tour operators ask about their groups on WeChat, WhatsApp and email all day. Fareply answers from your group file, in their language: what is confirmed, what is still on request, guide and driver details, rooming lists and payments. Each partner sees only its own groups. Changes always go to your team.
See the DMC plansLi Wei · Sun Tours伊斯坦布尔酒店：已确认 卡帕多奇亚酒店：申请中 导游 Ahmet：+90 532 000 0000
You decide what is automatic
AI writes.
Your approved data decides.
Start with suggestions your team sends. Fareply measures how often you change them. When a reply type has proven itself on your own enquiries, you can let it answer by itself: at night, on chosen channels, with a daily limit.
- Price quotes, policy answers and questions for missing details can be automatic
- Bookings, discounts and complaints always go to a person
- Automatic replies say an AI assistant wrote them
- One switch pauses everything
Versioned prices
Every price has
a version and an owner.
Approved price tables cannot be edited quietly. A change is a new version that an owner approves, and every quote records the version it came from. When a traveller asks why, you can show them.
| Version | Seasons | Status | Approved by |
|---|---|---|---|
| v3 | Apr to Oct 2027 | In use | Owner, 12 Jan 2027 |
| v2 | Apr to Oct 2027 | Replaced | Owner, 3 Dec 2026 |
| v1 | Apr to Oct 2027 | Replaced | Owner, 18 Nov 2026 |
Security and privacy
Your business. Your travellers.
Your data.
Built for agencies that answer for every price they send. Details are in our privacy policy.
Each agency kept apart
Separated inside the database itself, so one agency cannot read another's data even through a software error.
Encrypted in transit
All traffic over TLS. Channel credentials never sit in plain text in the database, and sign-in uses single-use email links, no passwords.
Not used to train AI
Your catalogs and your travellers' messages are never used to train AI models.
Owner and agent roles
Only owners approve prices, policies and automatic replies. Agents work the inbox.
An audit trail, not a copy of chats
Every approval, reply and hand-over is logged, without storing the message text or phone numbers in the log.
Hosted in Germany
Application and database run on our own servers in Germany. Every provider we use is listed in the privacy policy.
AI speed without AI guesswork
Answer the next enquiry
faster, with prices you trust.
Upload one of your rate sheets and see your own prices answering your own travellers' questions. Early access: we set Fareply up with you, using one of your own rate sheets, then you get 14 days free, no card. We reply within one working day.
- Suggested replies within seconds
- Prices only from your approved tables
- Your team decides what is automatic
- Clear prices, cancel online anytime