Starter
For a small agency getting started.
€49per month
or €490 per year, 2 months free
Request early access- 2 team members
- 2 channels (email not included)
- 1,000 AI replies per month
- Suggested and automatic replies
- Email support
Pricing
One clear monthly price.
No cut of your bookings.
Every plan includes the price firewall, catalog import, AI suggestions in the traveller's language and website chat. Choose by team size and how many enquiries you answer.
Most agencies
Pro
For a busy team on every channel.
€119per month
or €1,190 per year, 2 months free
Request early access- 5 team members
- All channels: WhatsApp, Messenger, Instagram, WeChat, Telegram, LINE, email, website chat
- Email replies from your own address
- 4,000 AI replies per month
- Branded quote PDFs with your logo, sent on WhatsApp, email or chat
- Booking confirmations from your booking system
- Automatic replies with hours and daily limits
- Email support
Agency
For larger agencies and tour operators.
€249per month
or €2,490 per year, 2 months free
Request early access- 15 team members
- All channels, including email
- 10,000 AI replies per month
- Branded quote PDFs with your logo
- Booking confirmations from your booking system
- Automatic replies with hours and daily limits
- Priority support and a signed data processing agreement
Prices exclude VAT or GST, which is added at checkout where it applies. Need more AI replies? Add 1,000 for €10, only in the months you need them.
Custom plans for larger agencies and tour operators: the Agency price plus €10 per month for each team member above 15, and AI replies at €10 per 1,000 above 10,000. For example, 40 team members and 25,000 AI replies a month is €649 per month. Regional prices and annual billing apply in the same way. Write to us for a quote.
Setup help, if you want it: Guided setup €99 (a 60-minute screen-share, included for founding agencies and yearly plans) or Done-for-you setup €299 (we set up to 15 tours, policies, channels and your email domain, and train your team). Extra tours €49 per 10. One-time prices; regional prices apply.
For DMCs and ground handlers
DMC plans with the group desk.
Tour operators ask about their groups on WeChat, WhatsApp and email all day. The group desk answers them from your group files: what is confirmed, what is still on request, guide and driver details, rooming lists and payments, in their language. Each partner only ever sees their own groups. Changes always go to your team.
DMC
For DMCs that take groups from tour operators.
€790per month
or €7,900 per year, 2 months free
Book a demo- Group desk: 300 open group files
- Partner status answers in 8 languages, including Chinese
- Rooming list checks and version comparison
- Import from Excel or your booking system
- 30 team members, all channels
- 20,000 AI replies per month
- Everything in Agency
DMC Plus
For large DMCs with many partners.
€1,490per month
or €14,900 per year, 2 months free
Book a demo- Group desk: 1,000 open group files
- 75 team members, all channels
- 50,000 AI replies per month
- Priority support and a signed data processing agreement
- Everything in DMC
DMC onboarding €990, once: we add your partners, import your open group files, map your booking statuses, connect your channels and train your team. Connecting your booking system (for example Juniper) is quoted separately. DMC plans have one price in every region; prices exclude VAT or GST.
Where the money goes
Four places an agency
quietly loses money.
Slow replies
Travellers ask several agencies at once. Companies that answered an enquiry within an hour were nearly 7 times as likely to qualify it as those that answered an hour later (Harvard Business Review, 2011).
Hours on the same quotes
Open the rate sheet, find the season, the room, the group size, type it all again. Ten minutes a quote, hundreds of times a month.
A wrong cell
One price from last season or the wrong room type, and the margin on that booking is gone, or the traveller is lost when you correct it.
Evenings, weekends, no follow-up
Enquiries that arrive after hours wait until morning, and quotes nobody follows up simply fade away.
Your numbers
Assumptions you can change
Each month, today
Staff time spent on quotes50 hours
What that time costsEUR 600
With Fareply
Staff time back30 hours, EUR 360
Extra profit from faster repliesEUR 432
FareplyEUR 119
Estimated gain per monthEUR 673
Fareply pays for itself about 6.7 times.
An estimate from your own numbers, not a promise. Change any value above; nothing you type leaves this page.
In every plan
Everything that keeps prices right.
Price firewall
Prices come only from tables your team approved. The AI never types an amount.
Catalog import
Upload a PDF, Excel or Word price list. Every price is shown next to the text it came from.
Replies in their language
Travellers write in their own language and get the answer in the same one.
Policies and FAQ
Answers only from texts you approved, with the source shown to your team.
One inbox
Every channel in one place, with suggestions ready to check, edit and send.
You stay in control
Choose what is automatic, pause it anytime, and see how often your team changes a suggestion.
Regional pricing
Fair prices for every region.
The same Fareply everywhere. Only the price follows the market your agency works in.
- Same product. Every region gets the same features, channels, limits and support.
- Based on local markets. Agencies in different regions earn very different amounts per booking. One global price would put Fareply out of reach for most of them.
- Set by your billing country. Checkout shows the price for the country of your billing address. We never ask about your income or turnover.
- No catch. No hidden fees, and your price does not change when you sell to travellers from other countries.
| Where your agency is | Starter | Pro | Agency |
|---|---|---|---|
| Europe, North America, Gulf countries and the rest of the world | €49 | €119 | €249 |
| Latin America (30% less) | €34 | €83 | €174 |
| Turkey, Egypt and North Africa (30% less) | €34 | €83 | €174 |
| Thailand and Malaysia (30% less) | €34 | €83 | €174 |
| India and South Asia (40% less) | €29 | €71 | €149 |
| Indonesia, the Philippines and Vietnam (40% less) | €29 | €71 | €149 |
Monthly prices. Annual plans are 10 times the monthly price. DMC plans have one price in every region.
Comparing tools? See Fareply vs Wati and Fareply vs respond.io.
Questions
Before you choose.
Do you take a percentage of our bookings?
No. You pay a fixed monthly price, whether you sell one tour or a thousand.
Who pays for WhatsApp messages?
WhatsApp charges businesses per message. You connect your own WhatsApp Business account, so WhatsApp bills you directly at its own rates. We never add a margin to them. Messenger, Instagram, WeChat and website chat have no per-message fee from us.
What counts as an AI reply?
Each reply Fareply drafts for a traveller's message, whether your team sends it or it is sent automatically. Replies your team writes without AI do not count, and neither do tests in the Reply tester. We tell you before you reach your limit; nothing stops working without warning.
Is there a trial?
Yes, 14 days free with no card. During early access we set it up with you, using one of your own catalogs.
Can I change plan or cancel?
Yes, online at any time. Upgrades apply immediately; if you cancel, your plan runs until the end of the period you paid for. See refunds and cancellation.
Why is the price different in my region?
Software usually costs the same everywhere, but what a travel agency earns per booking does not. We set prices per region so that Fareply pays for itself for agencies in every market, while the product stays exactly the same. The price depends on where your agency is established, shown by your billing address at checkout.
Who processes the payment?
Paddle is our merchant of record. It handles the payment, invoices and sales tax for your country.
Is there an offer for the first agencies?
Yes. Our first 10 founding agencies get 3 months free, then 50% off for as long as they stay, in exchange for regular feedback.
Founding agencies
3 months free, then half price.
For our first 10 agencies, DMCs and tour operators. Send us one of your catalogs and we will show you your own prices answering your own questions.
- No commission on bookings
- No setup fee
- Cancel online anytime
- Hosted in the EU