Quote automation for tour operators
Your team answers "how much for two in July?" dozens of times a day. Fareply drafts the reply in the traveller's language with the exact price from your own rate sheet, and your team sends it, or lets it go out by itself once it has proven itself.
Start with the rate sheet you already use
Upload your price list as PDF, Excel, Word or a photo. Fareply reads tours, seasons, room types, group sizes, child prices and supplements, and shows every price next to the line of the document it came from. Anything unclear is flagged, nothing goes live until an owner approves it, and every change becomes a new version.
What a quote looks like
Traveller, WhatsApp: Hi, how much is the Cappadocia tour for 2 adults and our son (6) on 10 July 2027? We'd like the balloon ride too.
Draft ready to send: Cappadocia (3 days), 10 July 2027, double room: 2 adults EUR 1,580.00, child aged 6 EUR 395.00, hot air balloon for 3 EUR 720.00. Total EUR 2,695.00, subject to availability. Shall I reserve it for you?
Why: tour matched, date in an approved season, price table v4, child price for ages 2 to 11, extra the traveller asked for, price check passed.
The AI never types a price
- The AI writes the words. Every amount comes from a separate pricing step that reads only your approved tables.
- Children are priced only by your child rules (free, a fixed amount or a percentage of the adult price). Without a rule, the enquiry goes to your team.
- Extras are added only when the traveller asks, and compulsory supplements (a gala dinner, a holiday surcharge) only on their dates.
- No approved price, no quote: the conversation is handed to a person with the reason.
Built for the way tour operators sell
- Group-size bands and per person or per vehicle prices.
- Whole-month questions ("in May?") are quoted only when every day in that month costs the same.
- Follow-up reminders for quotes without a reply, timed to stay inside WhatsApp's 24-hour window.
- Reports with quotes sent, conversations booked and value quoted, measured from your own replies.
Questions
Do we have to replace our booking system?
No. Fareply answers enquiries and prepares quotes. Bookings stay in the system you use today; your team marks a conversation as booked when it is.
Can it send replies by itself?
Yes, per reply type, when you switch it on. Start with suggestions, see how often your team changes them, and let a reply type go automatic once it has proven itself. Bookings, discounts and complaints always go to a person.
Which channels?
WhatsApp, Instagram, Messenger, Telegram, LINE, WeChat and a chat for your website, in one inbox.