Answer Chinese travellers on WeChat, in Chinese
Chinese travellers plan on WeChat, not WhatsApp. Fareply connects your WeChat Official Account to the same inbox as your other channels and drafts each reply in Chinese, with the exact price from your approved rate sheet.
Their language, your prices
Traveller, WeChat: 你好！2027年5月20日伊斯坦布尔和卡帕多奇亚5日游，2位成人多少钱？要双人间。
Reply ready: 伊斯坦布尔和卡帕多奇亚（5天4晚），2027年5月20日，2位成人，双人间：总价 1,580.00 EUR（每人 790.00 EUR）。价格以实际空位为准。需要我帮您预订吗？
How it works
- Connect your WeChat Official Account. Sending and receiving messages needs a verified Service Account.
- Travellers find you by scanning your QR code, also shown in the chat button on your website.
- WeChat lets you reply within 48 hours of the traveller's last message. Fareply shows how much time is left.
- Prices, child rates and extras come only from tables an owner approved, the same as on every other channel.
For agencies outside China
Fareply is for agencies in Turkey, Europe, the Middle East, Southeast Asia and elsewhere that welcome Chinese travellers. It is not offered to agencies based in mainland China, and Fareply is hosted on our own servers in Germany.
Questions
Is WeChat fully available?
WeChat works with a verified WeChat Service Account. Subscription accounts and personal WeChat cannot connect. Our team helps you with the setup.
Do we need staff who speak Chinese?
Not for quotes. Each draft shows in English which tour, date, travellers and price table it used, so your team can check it before sending. Anything unclear, a booking or a discount request goes to a person, with the reason shown. For longer free-form conversations, a Chinese speaker on your team still helps.
What about other channels?
WhatsApp, Instagram, Messenger, Telegram, LINE and website chat arrive in the same inbox. See DMCs in Southeast Asia or tour operators.