Signing in to Fareply
Fareply has no passwords. You enter your work email and we send a one-time sign-in link.
- Open app.fareply.com/login, enter your Work email and click Email me a sign-in link.
- Open the email "Your Fareply sign-in link" and click Sign in to Fareply.
- Click Continue to Fareply. This extra click stops email security scanners from using up your link.
You stay signed in on that device for 14 days, or until you click Sign out at the bottom of the menu.
The email did not arrive
- Wait two minutes and check the spam or junk folder. The email comes from [email protected].
- Check the address. For your privacy the page looks the same whether or not the address has an account, so a typo gives no error.
- At most 5 links per address are sent per hour. If you asked many times, wait up to an hour.
- "Your account has no agency yet": ask your agency's owner to invite you (see team and roles).
"This sign-in link is invalid or has expired"
A link works once and for 15 minutes. Click Request a new link. Always use the newest email: requesting a new link does not cancel older ones, but each works only once. If you see "This link is incomplete", your email program broke the link across two lines; request a new one and click it instead of copying it.
You belong to several agencies
An Agency menu appears at the top of the left-hand menu. Choose the agency and the page reloads with its inbox and settings.
"This agency's access is paused"
Write to [email protected] from your work email. Nothing has been deleted, and messages from travellers keep arriving.