Ask Claude or ChatGPT about your travel inbox
Connect your AI assistant to Fareply and ask it about your enquiries the way you would ask a colleague. It reads your conversations, pipeline and reports, and checks prices from your approved tables. It works as you, with the access you give it, and it never sends a message to a traveller.
Request access Read the setup guide
What you can ask
- "Who is waiting for an answer, and whose answer is late?"
- "Summarise the leads from our Cappadocia ad this week."
- "What does the 3-day tour cost for 4 people on 12 May, with a double room?"
- "Which leads have a quote but no booking yet?"
- "How fast did we answer last month, by channel and by teammate?"
- "Add a note to Ayşe's conversation: call her after 6 pm." (only if you allow changes)
Prices still come only from your tables
When you ask what a tour costs, the assistant does not estimate. It asks Fareply, which calculates the price from the table an owner approved, the same way as in a quote. If the date, group size or room has no approved price, the assistant is told so, and it says so.
What it can do, and what it cannot
| Read only (the default) | Read and change (if you allow it) | Never |
|---|---|---|
| Conversations and team notes, the pipeline, reports, your tours and prices from approved tables | Also add internal notes, assign conversations, and mark leads booked or lost | Send a message to a traveller, change a price, or see another agency's data |
Everything it changes is recorded with your name and the assistant's, and you can disconnect it at any time.
Connect in a minute
- Claude: on claude.ai or the Claude app, open Settings, Connectors, Add custom connector, and paste the Fareply address from your Integrations page.
- ChatGPT and other assistants: any assistant that lets you add a custom MCP connector by its address connects the same way.
- Fareply opens: sign in, choose read only or read and change, and approve.
Tools that only accept a fixed key, such as Claude Desktop settings or your own scripts, can use a personal token instead.
Good to know
- It works as you. An assistant sees what you may see in Fareply, no more.
- Owners stay in charge. Owners see every connected assistant and token in the agency, and can disconnect any of them.
- Your data and the assistant. What the assistant reads to answer you is sent to that assistant's provider, under your own agreement with them. Fareply does not use your data to train AI models.
- An open standard. Fareply uses the Model Context Protocol (MCP) with secure sign-in, so you are not tied to one assistant.
Plans
AI assistants are included in Pro, Agency and the DMC plans. See pricing.
Questions
Do we need to be technical?
No. Pasting the address and approving in Fareply is all it takes for Claude and other assistants with connectors.
Can the assistant answer travellers for us?
No. Replies to travellers go out from the Fareply inbox, checked by Fareply's price check and by your team or your automatic reply settings. The assistant is for you and your team.
Can each teammate connect their own assistant?
Yes. Each person connects their own, and it sees what that person may see.